Why your CV isn’t getting shortlisted

Not hearing back is frustrating, especially when you know you meet the requirements. Shortlisting depends on many things you can’t control, like the number of applicants or an internal candidate. But a few CV problems come up again and again, and every one of them can be fixed.

1. The layout confuses screening software

Two-column templates, tables, text boxes and skill bars look modern but often come out scrambled when software converts them to text. Use one column and plain headings.

2. Your contact details are hard to find

If your phone and email are only in the page header or footer, some systems skip them, and a panel that wants to call you can’t. Put them under your name, in the body.

3. You list duties, not results

Bullets starting with “Responsible for…” describe the job, not what you did in it. Every applicant for that role had the same duties; what sets you apart is what you achieved.

4. There are no numbers

Numbers make you comparable: how many clients, how much money (UGX), what target, how much faster. One honest figure per bullet is a strong habit.

5. Your CV doesn’t use the advert’s words

Panels and software look for the skills in the job description. If the advert says “reconciliations” and your CV says “balancing books”, you may be overlooked. Use their words where they describe your real experience.

6. Your latest job is buried

Panels read the top entry as your current role. List jobs newest first, and keep older or unrelated jobs short.

7. It’s too long, or too short

Two pages suits most people; three is reasonable for senior roles. Under a page usually means missing detail. Don’t pad it with certificate copies or full referee letters unless the advert asks.